Gatekeeper Relaxed Tee

Shipping rates are determined by geographical location per the selected shipping agent.

Return/Exchange Policy for Apparel

Our tee shirts are unique and produced only once ordered, therefore, we do NOT return or exchange ANY apparel products in which the wrong size or color was ordered or if someone has simply changed their mind.

However, in case of a damaged product or a manufacturing error, we offer a free replacement or a refund if you contact us within 14 days of product delivery.

To initiate an exchange or return due to a defect, please reply to your order confirmation email to begin the process. Customer will need to provide the following information in the email:

• Order Number
• Defective Item
• Detailed description of the problem
• Photo/photos of the defect

Allow 7-10 days, once the product is returned, to receive your refund or replacement product.

Return/Exchange Policy for Challenge Coins and Hats

If you are looking to return or exchange your order for any reason, we’re here to help! We offer returns or exchanges within 30 days of purchase. You can return your product for different product or a refund to the original payment method.

To initiate a return, please reply to your order confirmation email to request which items you would like to return. Customer will need to pay any return shipping fees unless the return is due to defective product.

Allow 5-7 days, once the product is returned, to receive your refund or replacement product.

To start a return, you can contact us at gdarmrapparel@gmail.com. Please note that returns will need to be sent to the following address: 20118 N 67th Ave Suite 300-210, Glendale, AZ 85308.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at gdarmrapparel@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at GDARMRApparel@gmail.com.